February, 2018: WeddingWire.com (posted by Amanda)
From the first tour with Amanda to the final good bye with our Matre D’ John- the service was top notch. We had a small wedding but needed a location that offered onsite hotel. I had been in a wedding here but was surprised when we were taken to the Grain House restaurant to see their intimate wedding option. It was a wonderfully warm room with the historical and unique feel we were looking for. We were a 12/31 wedding, so the holiday decor added to the space and meant we needed to spend very little of our focus on decor. The prices- oh the prices- for a 12/31 request- where everyone else was telling me it would be so much more (out of budget) to get staff to come on that date… the Olde Mill was like “oh, we do it every year, nbd, this is our ridiculously affordable price”. I was so excited, I couldn’t sleep. I booked the next day. Through the year they sent lovely reminders and scheduled in advance for tastings. Gave us all we needed to prepare and John made you feel like family right away, he was so easy to communicate with. I walked in day of the wedding and the hotel staff started my day on the best foot! John was there to guide us through the rest of the seamlessly and we had a wonderful experience. The wait staff were so kind and thought ahead, they pick up on the little stuff and make that extra effort without anyone noticing. Just book, it’s worth it. The customer service will knock your socks off!